PRIVACY POLICY

Last updated: 7 September 2026

Good Gumnuts Festival respects your privacy and is committed to handling personal information responsibly.

Information we may collect

We may collect personal information when you interact with Good Gumnuts Festival, including when you:

join our mailing list
submit an enquiry or contact form
contact us by email or through social media
request accessibility or other festival assistance
participate in a competition, promotion or survey
use our website

This information may include your name, email address, phone number, organisation or business name, enquiry details and any other information you choose to provide.

Our website may also collect technical information such as browser type, device information, website usage and analytics data through Wix, cookies and similar technologies.

Ticketing

Festival tickets are sold and managed through Oztix. When you purchase or manage a ticket, your information is collected and processed by Oztix in accordance with its own privacy practices.

Good Gumnuts Festival may receive information from Oztix where necessary to operate the festival, manage entry, communicate important event information or provide customer support.

How we use your information

We may use personal information to:

respond to enquiries
provide festival information and updates
manage festival operations, entry and patron services
assist with camping or accessibility requests
send marketing communications where you have subscribed or otherwise consented
administer competitions, promotions or surveys
improve our website, services and festival experience
meet legal, regulatory, safety and operational requirements

You can unsubscribe from marketing communications at any time using the unsubscribe option included in those communications.

Sharing information

We may share information with service providers where reasonably necessary to operate the festival or website. This may include providers involved in ticketing, website hosting, communications, analytics and other festival services.

We do not sell personal information.

We do not provide personal information to sponsors or partners for their own direct marketing unless you have consented to that disclosure or it is otherwise permitted or required by law.

Accessibility information

If you provide information relating to an accessibility requirement or assistance request, we will use that information only as reasonably necessary to understand and assist with your request and to support the safe operation of the festival.

Please only provide information that is relevant to the assistance you require.

Cookies and website analytics

Our website is hosted using Wix and may use cookies and similar technologies for website functionality, security, analytics and performance.

You can manage cookies through your browser settings and any cookie controls made available on the website.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by law.

Access and correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

Questions or complaints

For privacy questions, requests or complaints, contact:

Good Gumnuts Festival
info@goodgumnutsfestival.com

You can also find information about Australian privacy rights through the Office of the Australian Information Commissioner (OAIC).