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YOUR DATA. YOUR TRUST. OUR PROMISE TO YOU
At Good Gumnuts Festival, you stand at the core of all our actions. Our mission is to sustain your trust by treating your personal details with dignity and allowing you to be in charge.
It's crucial to comprehend what personal information Good Gumnuts Festival (referred to here as "we" or "Good Gumnuts Festival") accumulates about you, and how it's used.
We've endeavored to keep our explanations concise and comprehensible. However, should you require more information or have any inquiries, please reach out to our Data Protection Officer via the 'Contact' section at the bottom of this page.
Should there be any significant alterations to our privacy practices, we'll notify you, and if needed, seek your consent.
PRIVACY NOTICE
Designed with your interests in mind, our Privacy Notice will vary depending on your interactions with us. For instance, if you:
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Purchase a ticket to our festival, we'll utilize the data you provide to fulfill our commitments to you in rendering that service, and, if you've permitted us, keep you informed about other events you might find appealing.
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Browse our sites, we'll use cookies to enhance your experience, aiming for seamless enjoyment.
Your choices and rights in each situation are detailed below.
How we collect and what information we have about you.
We amass and save different kinds of information about you when you create an account, purchase tickets, get in touch with us, or utilize our websites, apps, and social media.
How we use your information.
We gather and apply your information for various purposes, such as granting you access to the shows you love, sharing updates, marketing, and as legally mandated.
Your choices and rights.
We might disclose your information to the Event Partner(s) and other third parties linked to the service rendered.
How we safeguard your information.
Among other rights, you can opt whether to receive marketing from us. You also have the right to know the information we possess about you.
Questions and feedback.
We're continually working to protect your information and delete it securely when no longer needed. If you have any questions or feedback regarding this notice or how we manage your information, feel free to get in touch.
What Information We Have & Where We Get It
This includes everything from your account creation, ticket purchasing, to attending our events, using our websites or apps, social media interactions, and accessibility requirements.
How We Use Your Information & Why
From fulfilling our contract with you to legitimate business interests and even where you've given your consent, we use your information to provide you with the best experience possible.
About personalisation settings, how to turn off personalisation, what happens if you turn off personalisation, and the difference between turning off personalisation and cookies are detailed here.
Who We Share Your Data With & Why.
This involves within the Good Gumnuts Festival family, third-party service providers, co-promoters or event partners, government agencies, successors to our business, and other specified parties.
Your choices and Your rights.
You have complete control over how your data is used, including the right to object, request deletion or restricted use, copy the information, correct, amend, update, contest any automated decision, and more. You can reach out to us at info@goodgumnutsfestival.com to exercise these rights.
Looking After Your Information
Your information's security is paramount, and we only retain it for as long as necessary. International transfers are done with strict rules, and we employ various mechanisms to ensure protection.
CONTACT US
For any queries regarding the above or our approach to privacy, info@goodgumnutsfestival.com
You can also reach out to the Office of the Australian Information Commissioner (OAIC), although we encourage you to allow us to assist you first.
Good Gumnuts Festival Business Information
ABN - 35 995 427 807
Contact - Harry Badcock
0457257556
Updated 21/07/2023.